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In private testing · Launching soon
Waves AI Pilot
An AI sales employee that actually knows your business.
Waves AI Pilot answers your prospects using your own products, services, and FAQs — qualifies who's worth your team's time, books meetings, and hands off to a human the moment one is genuinely needed. Across your website, WhatsApp, and Instagram.
The problem
Most businesses lose leads between “a prospect messaged” and “someone replied.”
Generic chatbots make it worse — they hallucinate answers, invent promises, and annoy the people you most want to win. Waves AI Pilot is the opposite: an AI employee scoped to your business that only ever answers from what you've approved.
How it works
From your knowledge to a human handoff.
- 01
Configure your business
Identity, products, services, and FAQs.
- 02
Add your approved knowledge
Chunked, embedded, and scoped to your business only. There's no shared knowledge between businesses.
- 03
AI talks to prospects
Grounded answers from your own approved information, never invented or borrowed.
- 04
AI qualifies leads
Hot, warm, or cold, each with a short reason. A signal for your team, never a verdict that replaces your judgment.
- 05
A human takes over
On request, on a repeated unknown, or on a complaint, your team steps in and takes the conversation over live.
What it does
Answer, qualify, book, and hand off.
Everything between “a prospect messaged” and “a meeting is booked” — grounded in what your business has approved.
- 01
Grounded conversations
Every answer comes from your business's own products, services, FAQs, and approved knowledge. Never made up, never pulled from another business.
- 02
Omnichannel
One AI employee across your website widget, WhatsApp, and Instagram DMs, with every conversation in a single inbox.
- 03
Lead qualification
Reads intent across a conversation and scores it hot / warm / cold with a plain-language reason, always shown as an AI signal.
- 04
Books appointments
Checks real availability and books meetings into the calendar, so interested prospects don't go cold waiting.
- 05
Product & catalog recommendations
Suggests the right products for a prospect's needs and budget, grounded in your actual catalog.
- 06
Human handoff
Flags the moment a person is genuinely needed and lets a team member take over live, with clear AI / prospect / staff attribution.
- 07
Sales Copilot
A daily “who to follow up with first” queue for your team, ranked by real signals, with an optional AI brief per prospect.
- 08
Automations
Trigger follow-ups, tasks, tags, and notifications automatically when a lead crosses a threshold or goes quiet.
- 09
Analytics that mean something
Conversion rate, channel performance, and a real sales funnel pulled from what actually happened, not vanity metrics.
Trust
Built privacy-first.
Your knowledge is isolated to your business, the AI is always labeled as AI, and it never sends anything on its own without a person in the loop.
Read how it's builtWho it's for
Small and growing businesses that get more inbound than they can answer in time — service businesses, clinics, stores, agencies, and consultants.
Give your AI sales employee access to what your business already knows.
Waves AI Pilot is in private testing now, with early access opening soon. Join the early-access list and we'll reach out when it's ready for you.
Request early access →